Siber Circuits Frequently Asked Questions:
Although you are located in Canada I see that you do ITAR work. Can you please explain how you do that?
Yes absolutely. As Canadian company we are fully GCP qualified which is the Canadian version of ITAR. We are legally able to fulfill any ITAR requirements with our GCP Registration. Go to this link on our web site to get the full story and downloadable copies of our GCP Registration.
In terms of your Global sourcing of PCBs, how does that work? Can I expect the same quality as I get from the boards you build at Siber in Canada?
We have been providing our customers with top quality global sourcing products. We have a number of fully qualified, and surveyed offshore partners that we use to provide our customers with the very same quality and service that Siber provides. In fact, our customers consider our global services one of the highlights of doing business with Siber Circuits.
How does your quick turn service work? I am interested in some very fast deliveries. What is the fastest you can build for each technology?
From very fast and efficient quoting and ordering to fabrication we provide our customers with some of the fastest turn around for production quality PCBs. From 24 hours for simple 2-, and 4-layer boards to three days for more sophisticated MLBs to five days for flex and rigid flex, metal core and other high technology boards we have a 98% on time audited delivery rating.
I see that you build flex and rigid flex boards, can you build those as quickly as rigid boards?
We can build most flex and rigid flex boards in 72 hours or three days. But there are some that require a more intense process and for those we require up to five days, which is still much better than the industry average.
You never have shortages of laminates like the other shops I deal with, how do you explain that? What is your secret?
The real secret is that we have very good support system here in Canada and we have an excellent reputation and relationship with our suppliers. So, they look out for and go out of their way to make sur we have everything we need when we need it.
My company is in the United States what about customs? Will my boards from you get caught up at customs?
We actually ship more boards to the United States than we do in country here in Canada and have a very good reputation and track record with both Canadian and American customs. So, there is very rarely a problem. And when there is we have the ability, and the wherewithal to solve it instantly.
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Begin your journey toward precision today. Contact us for a customized consultation or online quote. Our headquarters in Markham, Ontario allows us to serve clients both nationally and globally, with easy access to airports, courier services, and supply chain firms.
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